HELLO FROM ONE DAY TESTS
If you have any questions about our tests or the ordering process, or if you have any questions about the procedure, we are here to help!
FREQUENTLY ASKED QUESTIONS
Please check our FAQs page for the answers to the most common questions asked by our customers.
TRY OUR FIENDISHLY CLEVER CHAT?
or send us an email on hello@onedaytests.com
HOW AND WHEN TO CONTACT US
You can find the contact details below, we look forward to chatting with you. However, before contacting us, please ensure:
- You have used the chat above. It can answer your question.
- Your test is outside of the guide turnaround time, i.e. we are over the estimated turnaround time.
- You have consulted the Frequently Asked Questions page
We aim to reply to your queries within 1 working day, however during busy times this may take longer.
You can email us on: hello@onedaytests.com or you can call us on 0115 661 21 61 (Monday to Friday, 08:00 - 12:00 midday).
You can find out the replies to most of your questions via the chat above, it is trained on our entire database of procedures and requests and can give you accurate information in almost all cases - immediately.
OUR SERVICE
We offer pre-booked and walk-in appointments. Walk-in patients are welcome during our opening hours, however booking an appointment is strongly recommended due to possible long waiting times as priority is given to booked appointments. You can fully pay for your tests and book appointments online and save time at the clinic.
We look forward to welcoming you at our Nationwide clinics!