HELLO FROM ONE DAY TESTS
If you have any questions about our tests or the ordering process, or if you have any questions about the procedure, we are here to help!
FREQUENTLY ASKED QUESTIONS
Please check our FAQs page for the answers to the most common questions asked by our customers.
HOW AND WHEN TO CONTACT US
You can find the contact details below, we look forward to chatting with you. However, before contacting us, please ensure:
- Your test is outside of the guide turnaround time, i.e. we are over the estimated turnaround time.
- You have consulted the Frequently Asked Questions page
We aim to reply to your queries within 1 working day, however during busy times this may take longer.
SEND US A MESSAGE?
If chasing results, please make sure that you contact us after the guide turnaround time has elapsed.
We are happy for you to get in touch, however, please note that over 70% of all queries we receive can be answered by our FAQ or our fiendishly clever AI Assistant. (Bottom right corner of this page, try it.)
OUR SERVICE
We offer pre-booked and walk-in appointments. Walk-in patients are welcome during our opening hours, however booking an appointment is strongly recommended due to possible long waiting times as priority is given to booked appointments. You can fully pay for your tests and book appointments online and save time at the clinic.
We look forward to welcoming you at our Nationwide clinics!